Why are corrected issues not found when using the recheck option?
This is normally caused by a caching plugin or server side caching such as PHP NGINX.
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Does the WP ADA Compliance plugin use cookies?
The following cookies are used to enhance the user experience while using the Web Accessibility widget: wp-ada-show-accessibility-tools: this cookie is retained until the browser is closed and used to remember the web accessibility tool bars visibility state. wp-ada-accessibility-tools-bigcursor: this cookie is retained until the browser is closed and used to remember the state of the big…
Does the plugin work on ClassicPress?
Yes, the WP ADA Compliance Plugin has been tested to work with ClassicPress.
Will the WP ADA Compliance Plugin automatically correct all the issues on my website?
The WP ADA Compliance Plugin includes many time saving features but unfortunately it is not possible to correct every issue automatically. The content filter system corrects the following issues: Notifies users when a link opens a new window, PDF documents or other non HTML content Converts absolute font sizes in content to relative sizes (%…
Will my website be ADA compliant after I correct errors on the report screen?
Using the automated checks will get you close to compliant but automated checks can’t find everything. Learn more about how to reach full compliance.
Can I get a refund for my WP ADA Compliance Online Subscription?
If you are not satisfied for any reason, report it to us within 30 days of purchase and we will issue a refund. All refunds will be prorated and have a 4% processing fee deducted.
Correcting issues with report screen not loading.
If your report screen will no longer display. Try removing and reinstalling the plugin: Go to Web Accessibility > Settings. Choose the Miscellaneous tab. Scroll to the bottom and choose “Remove settings when the plugin is deleted”. Go to the plugins page and choose “Deactivate” next to WP ADA Compliance Check and then choose “Delete”…
