How do I activate my license?
- Go to Settings > Web Accessibility Settings
- Enter the license key received in your purchase email and click “Activate”
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What features are added to the media library?
The plugin adds an accessibility issues filter to the media library which allows you to quickly identify images that are missing or invalid alternate text. The fact that images are missing alternate text while in the Media Library may not be a problem but many websites are designed to dynamically place images on parts of…
How do I troubleshoot 403, 500, 502, 504, 524 Server Errors During Scans?
The WP ADA Compliance plugin inspects every link and file on the installed website. This process takes time and can use a lot of server resources. While the plugin is designed to mitigate common issues such as PHP settings that limit execution time and memory usage sometimes this may not be enough. If you notice…
How long will I receive support and updates?
Support and updates are free of charge for one year. Users may renew their license to extend support and updates at the end of the license period.
Will the WP ADA Compliance Plugin automatically correct all the issues on my website?
The WP ADA Compliance Plugin includes many time saving features but unfortunately it is not possible to correct every issue automatically. The content filter system corrects the following issues: Notifies users when a link opens a new window, PDF documents or other non HTML content Converts absolute font sizes in content to relative sizes (%…
How do I transfer my license to a new website?
The plugin may be moved to a new website at anytime but the license key and plugin must be deactivated from the current website before they can be activate on a new one. Go to Settings > Web Accessibility Settings Click on the License Key button Enter the license key received in your purchase email…
Why do I not see the Presentation Only option under the Format drop down in my editor?
If the “Format” selector is not visible on your editor screen you may need to install TinyMCE Advanced to enable this option. If that does not correct the problem your WordPress Theme or another plugin may be incorrectly configured to add the Format dropdown. Ensure that it is configured to merge the two arrays as…
