How do I refresh an expired license after renewal?
If a license expires some features of the plugin may no longer be active. After renewing your license you may need to refresh the license as follows:
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Troubleshooting issues with slow and long scans on large website?
Large Websites and Slow Scans The WP ADA Compliance Check plugin inspects every link and file on the installed website. This process takes time and can use a lot of server resources. If you notice that your website scan is not progressing it is likely due to a server error or an excessive number of…
Can I recommend a feature or improvement to the plugin?
Yes, please do! To make a recommendation, please open a support ticket.
How do I troubleshoot 403, 500, 502, 504, 524 Server Errors During Scans?
The WP ADA Compliance plugin inspects every link and file on the installed website. This process takes time and can use a lot of server resources. While the plugin is designed to mitigate common issues such as PHP settings that limit execution time and memory usage sometimes this may not be enough. If you notice…
How can I do a full content scan of my website?
Click on “Error Report” under the We Accessibility menu and choose, “Quick Scan” or “Crawl & Scan”. Quick Scan: is used when you have already completed a full scan of your website and would like to quickly get through a scan of known content. This option will always scan content found within Wordpess but may…
How long will I receive support and updates?
Support and updates are free of charge for one year. Users may renew their license to extend support and updates at the end of the license period.
Web Accessibility Widget
WP ADA Compliance Check plugin developed AlumniOnline Web Services LLC includes a public facing accessibility widget at no additional charge. Using a web accessibility widget will enhance the accessibility of your website and demonstrate your commitment to ADA compliance. The widget includes a seal to indicate your commitment to accessibility, a link to report problems…
